3. 数据概论

 

Secondary 

+ $↓

+ time↓

+ effort↓

- unknown accuray

- ill fitting for the problem

- outdated?

- control↓

Internal

  • Sales/patronage results (outcomes)

  • Mkt activity (inputs)

  • Cost info

  • Distributor reports/feedback

  • Customer feedback

External

 

Published data (Electronic/Printed)

  • Gov.

  • Trade associations

  • Periodicals

  • Newspapers

  • Books

  • Annual reports

  • Private studies

Standardized sources

(syndicated sources)

  • Store audits

  • Consumer puchase panels

  • Scanner data

  • Single source data

  • Media exposure data

 

Internet

 

Primary

Non-experimental

Qualitative

  • FGI

 

Quantitative

  • Survey

Experimental

Field

 

 

Laboratory

 

Secondary 

Standardized Sources

-Motivation

  • Pipeline effect in distribution channels: difficult for manufacturers to monitor sales because of retailer's behavior 

  • Unknown competitor actions

  • Unknown store behavior (i.e. promotion)

 

3. 数据概论

-Store Audits

  • Sales=Beg Inv + Net Purchase from manufacturers or wholesalers - End Inv

  • i.e. Nielsen retail index

  • - Who? Freq? Brand switching? Repeat purchase?

 

-Consumer Purchase Panels

  • Home audit: Net purchase = End Inv + Consumption - Beg Inv

    • NPD - Complete Kitchen Audit

  • Mail diary

    • i.e. National Purchase Diary Panel (NPD), National Famliy Opinion (NFO)

  • + can provide info on personal level (上面店铺审计不能提供的信息)

  • - selection bias(对incentive敏感的人才参加), mortality effect(move, illness, refusal), testing effects(discard 1st month records)

 

-Scanner Data

  • stated CB (survey) -> actual CB

  • Retail level

    • i.e. ScanTrack Services (AC Nielsen), InfoScan (IRI)

    • -Who? Freq? Brand switching? Repeat purchase?

  • Household level——Scanner Panel

    • i.e. Homesacan - AC Nielsen's Consumer Panel, InfoScan's Combined Outlet Consumer Panel (IRI)

 

-Single-source Systems

  • data fusion 数据融合

    • scanner data+panel+TV measurement

    • ->buyer behavior+demographics+ promotional message exposure

    • ->causal relationships between sales and promotions

  • in self-contained communities with their own newspaper and cable TV, and are roughly representative of the demographics of the country

  • experiment-like setting, control of

    • ad. exposure in TV, newspapers

    • couponing

    • buyer behavior

  • + exclusive pre-test records, immediate results, A/B test, control settings

  • i.e. Behavior Scan (IRI), World Wide Consumer Panel Services (AC Nielsen)

 

-Media-related Standardized Sources

  • TV: Nielsen TV index(NTI)

  • Radio: Arbitron Diary Panel

  • Print: RoperASW's Starch Readership Service

  • Multiple Media: Simmons Study of Media and Markets

 

Primary

  • Communication -> stated preference (versatility, speed, cost↓)

  • Observation -> revealed preference (objectivity, accuracy)

  • degree of structure↑ —> simple admin, simple analysis

  • degree of disguise ↑ —> difficult interpretation