微软工具推荐：Microsoft Product Support Reports

Microsoft Product Support Reports是一个官方的用来收集关键系统、日志信息的工具，同时微软还配套提供了用来查看收集到的信息的工具Microsoft Product Support Reports Viewer 2.0。Microsoft Product Support Reports其实并不是一款新工具了，微软以前曾经发布过一款功能极其相似的工具Microsoft Premier Services Reporting Utility (PFE version)。

Microsoft Product Support Reports

The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions.
The tool offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business Networks, Server Components, Windows Update Services, Exchange Servers and SQL and other Data Stores (MDAC) . Depending on the particular system configuration and the categories selected, Microsoft Product Support Reports might take between 7 to 25 minutes or more to complete the data collection. Please read the readme.txt files for more details about the information collected by each category.
There are two executables, that correspond to each specific OS architecture, 32 or 64 bit. Please make sure to download the version that correspond to your system architecture.
You may install and use an unlimited number of copies of MPSReports solely for the purpose of gathering system information necessary for your support professional to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. Please refer to the EULA for more detailed information regarding your usage rights

Microsoft Product Support Reports Viewer 2.0

The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions.
The tool offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business Networks, Server Components, Windows Update Services, Exchange Servers and SQL and other Data Stores (MDAC) . Depending on the particular system configuration and the categories selected, Microsoft Product Support Reports might take between 7 to 25 minutes or more to complete the data collection.
This tool is a viewer companion to the Microsoft Product Support Reports tool, allowing for the collected results to be reviewed using a graphical user interface. Please be aware that not all the datapoints collected by Microsoft Product Support Reports are exposed by the viewer companion. This version of Microsoft Product Support Reports viewer does not parse results files collected by older versions of MPSReports.
You may install and use an unlimited number of copies of MPSReports and the viewer companion solely for the purpose of gathering system information necessary for your support professional to provide you with technical support services requested by you. All other purposes are not supported by Microsoft. Please refer to the EULA for more detailed information regarding your usage rights.

Microsoft Premier Services Reporting Utility (PFE version)

The MPS Reporting utility PFE version is utilized to gather detailed system status and configuration information. The data collected will assist with fault isolation and general health-checks. The PFE version of MPS_REPORTS gathers a wide range of diagnostic information from Windows and limited information for server applications installed such as SQL or Exchange.
The MPS Reporting Tool is self-extracting and will run on Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003 x86. Windows Server 2003 x64 (AMD64), and Windows Server 2003 for Itanium.
This reporting utility DOES NOT make any registry changes to the operating system and is entirely a batch command utility. There are files extracted during run-time as the utility is running. The reports gathered are compressed into a ".cab" file and then deleted. The compressed .cab file is normally 2-5 MB depending on the system configuration and is therefore easy to transfer in case the data is needed for analysis.

©著作权归作者所有：来自51CTO博客作者shichengit的原创作品，如需转载，请注明出处，否则将追究法律责任