15-2lost luggage
baggage claim行李领取处
counter柜台
checked托运的
carry-on随身行李
fly in坐飞机来
Common travel problems and how to deal with them
常见旅游问题及解决方法
- Your wallet is stolen.
钱包被盗
Contact the local police immediately and make sure you get a copy of the crime report with the statements you have made. Report any missing cards to your bank as soon as possible.
迅速联系当地警方，确保拿到报案材料副本和个人陈述副本。尽快向银行挂失银行卡。
- You miss your flight.
错过航班
If it’s your fault that you’ve missed the flight, whether you are charged to change a flight really depends on the airline, but a lot of staff have the power to waive payment.
如果错过航班的原因在你， 改签机票是否要另收费用要看航空公司的具体情况，但是有很多工作人员有权免除费用。
If it’s a missed connection because of a previous flight delay, some airlines may be able to refund your passenger bound taxes if you have to book a different flight.
如果你错过航班是因为上一趟航班延误，你不得不订其他航班的时候，一些航空公司也许会退还航空旅客税。
- You lose your luggage.
行李丢失
If your baggage hasn’t shown up on the conveyor belt – be patient, then go to the airline’s counter to file a report. They may offer you a bag of essentials and will take your contact details.
如果你的行李没有出现在传送带上，耐心点，去航空公司柜台提交报告。航空公司会给你提供一包生活必需品，并留下你的联系方式。
- You lose your passport.
护照丢失
Report it lost with the local police, get the reference number and then schedule an emergency appointment with your country’s embassy/consulate in the city you’re visiting.
向当地警方挂失你的护照， 拿到报案号码，然后联系当地本国大使馆或领事馆，办理加急预约。
Source:https://www.skyscanner.net/news/holiday-helpline-10-common-travel-problems-and-how-deal-them