email引用mail_script自己创建URL到SP页面
mail_script:
var gr = new GlideRecord('sys_properties'); var instanceName = 'deloittecnapp'; gr.addQuery('name', 'instance_name'); gr.query(); if(gr.next()){ instanceName = gr.getValue('value'); } var tbl = current.getTableName(); //gs.info("jason test instanceName:"+instanceName); //gs.info("jason test tbl:"+tbl); template.print("<a title=\"Link\" href=\"https://"+instanceName+".service-now.com/sp?view=portal&id=ticket&table="+tbl+"&sys_id=" + current.sys_id + "\">${number}</a>");